Common Questions
Everything you need to know about your premium streaming experience.
Activation & Setup
How long does activation take?
Our automated system processes all subscriptions within 15 minutes of purchase, ensuring your access is ready for immediate use.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time through your account dashboard. Please note that cancellation requests must be processed within 24 hours of activation.
Payment & Billing
What payment methods are accepted?
We accept all major credit cards, PayPal, and Apple Pay. Our secure payment gateway ensures your financial information is protected at all times.
How do I manage my billing cycle?
You can manage your subscription duration and billing preferences directly in your account. You have the flexibility to choose monthly or annual plans.
Technical Support
What if I encounter technical issues?
Our dedicated support team is available 24/7 to assist with any technical difficulties. You can reach us via our contact form or by email at hello@streamhub.io.
Is there a refund policy?
Refunds are only available if the service cannot be delivered. All successful activations are final. Please contact our support team for any refund requests.